Refund policy

Return & Exchange Policy

At Nijar, your satisfaction is our priority. We want you to love your purchase! If something isn’t quite right, we’re happy to help.

Returns

We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, undamaged, and in its original packaging.

Please note that delivery and return shipping fees are the customer’s responsibility and will be charged when requesting a return.

Exchanges

If you wish to exchange an item, please contact us within 14 days of receiving your order. Items must be unused, undamaged, and in their original packaging.

Exchange requests are subject to product availability. Any applicable delivery and return shipping fees will be the customer’s responsibility.

How to Request a Return or Exchange

To start a return or exchange, you can contact us through either of the following:

Please include your order number and let us know whether you would like to return or exchange your item. Our team will guide you through the next steps.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order, and include photos of the item and your order details so we can assist you.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method. Please note that processing times may vary depending on your payment provider.

Original delivery fees and return shipping fees are non-refundable, except where required by applicable law.

Contact Us

For any questions about returns or exchanges, feel free to reach out to us:

Email: nijarshop26@gmail.com

Instagram: Send us a direct message.

We’re always happy to help!